Saturday, September 14, 2019

Ballard Integrated Managed Services Essay

Ballard Integrated Managed Services, Inc. (BIMS) is an organization that provides food service and housekeeping services to corporations and institutions on a contractual basis. Ballard Integrated Managed Services, Inc. (BIMS) has a contract with Douglas Medical Center (DMC). As general manager of the Douglas Medical Center site for Ballard Integrated Managed Services, Inc. (BIMS), Barbara Tucker is responsible for three divisions at this site, each with its own management staff. The food service division, led by Flora Torres, is responsible for providing daily meals for the 5,300 staff members, nurses, and doctors as well as the public in the six cafeterias. In addition, they prepare specialized meals for patient care.The hospitality division, managed by Henry Dumas, is responsible for refreshing each hospital room, including changing the linens on empty beds, replacing towels, and sanitizing bathrooms, which includes maintaining the public areas: hallways, lobbies, and elevators. T he Physical Plant Maintenance division, led by Matt Lee, is responsible for the nonmedical equipment and physical aspects of the medical center (University of Phoenix). Overview The problem is that in recent months, the general manager, Barbara Tucker, noticed a decline in staff morale, a higher turnover rate, an increase in the amount of sick time used, and poor work ethics. Exit interviews did not provide new information on employees’ sudden changes. Even though replacing staff is not difficult to accomplish, it is costly. Barbara agreed to have the human resources manager, Debbie Horner, conduct a survey focusing on what would motivate employees. Debbie asked questions that pertained to work conditions, shift hours, quality of training, and level of compensation, fair treatment, internal company communications, and job security. Demographic questions were also asked so Debbiecould separate responses by division. Debbie hypothesized that the variables would correlate high employee turnover ratio to low employee morale. Data Collected Quantitative has two kinds of variables, reported numerically. Discrete is  one of the variables, which can only assume certain values, containing gaps between the values. Quantitative data collected based on numbers;the information collected can be analyzed using various statistical techniques. The analysis helps the researcher create meaningful patterns and take a deeper look into the data. The most important use of quantitative data is in hypothesis testing and can support researchers in reaching conclusions. The main methods used to collect quantitative information are using questionnaires that require input of the user’s response. Ballard Integrated Managed Services, Inc. (BIMS) placed questionnaires in the payroll checks for two pay periods, and employees were asked to return them to the Human Resources Manager. Types and Methods of Data Collected The type of data collected in the BIMS Employee Survey is quantitative. According to â€Å"Problem Gambling Institute of Ontario† (2013),†Quantitative data is information that is measured and expressed as numbers. Scores on standard tests like the SOGS, scores on scaled questions (e.g., a five-point scale), and records of sessions attended, are examples of quantitative data.† The Ballard Integrated Managed Services, Inc. (BIMS) Employee Survey consisted of 10 questions that required the employees to rate his or her level of job satisfaction on a scale from one to five,one meaning very negative and five meaning very positive. Quantitative methods of collecting data are good because it is relatively easy to collect, score, and analysis data from a large group (Problem Gambling Institute of Ontario, 2013). Level of Measurement It is important to recognize that there is a hierarchy implemented in the level of measurement concept. At each level of the hierarchy, the current level includes all of the attributes of the previous level as well as adding something new(Trochim, 2006).The ordinallevel of measurement used in the Ballard Integrated Managed Services, Inc. (BIMS) Employee Survey classified as discrete. The attributes in the ordinal level can be rank-ordered in this level of measurement, but the distances between the attributes are not the same. Description of Coded Data The surveygiven to employees at Ballard Integrated Managed Services, Inc.  (BIMS) attempted to identify the root cause for the decrease in morale. The survey consisted ofquestions that focused on the relationships between employees, management, and the company. Ballard Integrated Managed Services, Inc.(BIMS) employs more than 400 people at the Douglas Medical Center site, but only 17.3% participated in the survey. The data from the survey coded as follows: Q1.How well do you enjoy working for BIMS? Out of the 78 employees surveyed, 15 answered very negative, 21 answered negative, 15 answered neutral, 13 answered positive, 13 answered very positive, and one didn’t answer. Q2. You enjoy your assigned shift. Out of the 78 employees surveyed, 14 answered very negative, 22 answered negative, 13 answered neutral, 14 answered positive, 12 answered very positive, and three didn’t answer. Q3. Your request for your desired shift was fulfilled. Out of the 78 employees surveyed, 15 answered very negative, 21 answered negative, 15 answered neutral, 13 answered positive, 13 answered very positive, and one didn’t answer. Q4. How many times have you called in sick in the last month? Out of the 78 employees surveyed, 15 answered very negative, 21 answered negative, 12 answered neutral, 12 answered positive, 15 answered very positive, and three didn’t answer. Q5. You are well trained for work. Out of the 78 employees surveyed, 13 answered very negative, 22 answered negative, 14 answered neutral, 14 answered positive, 14 answered very positive, and one didn’t answer. Q6. You are paid fairly for the work you do? Out of the 78 surveyed, 20 answered very negative, 30 answered negative, 19 answered neutral, six answered positive, Zero answered very positive, and three didn’t answer. Q7. Your supervisor treats you fairly. Out of the 78 surveyed, 15 answered very negative, 21 answered negative, 15 answered neutral, 13 answered positive, 14 answered very positive. Q8. Your supervisor’s boss treats your division fairly. Out of the 78 surveyed, 15 answered very negative, 22 answered negative, 12 answered neutral, 13 answered positive, 12 answered very positive, and four didn’t answer. Q9. The company is good at communicating. Out of the 78 surveyed, 17 answered very negative, 32 answered negative, 24 answered neutral, five answered positive, zero answered very positive. Q10. You do not fear that you will lose your job. Out of the 78 surveyed, 17 answered very negative, 22 answered negative, 12 answered neutral, 15 answered positive, 10 answered very positive, and two didn’t answer. Out of the employees who took the survey, 12 were supervisors, 32 worked in the food division, 36worked in the housekeeping division, and nine worked in the maintenance division of the company. According to the survey of 17.3% the average length of employment with Ballard Integrated Managed Services, Inc. (BIMS) is three years and five months. Conclusion The conclusion drawn from the questionnaire is that the majority of participants in the Ballard Integrated Managed Services, Inc.(BIMS) survey are dissatisfied with the company. Out of the 17.3% of employees who participated answered all 10questions one or two being very negative. Dissecting the questionnaire by department showed that only nine out of 78 worked in maintenance. This could indicate satisfaction by maintenance department or that the employees elected not to participate. The other two departments, food and housekeeping participated equally in the survey. Barbara Tucker can use theoutcome of the survey to support her management team motivate their employees. The objective to discuss immediate changes to implement without affecting the budget, such as shift changes, department changes, and opencommunication. Once the employees notice a change in the company, it will boost employee morale resulting in a decrease in turnover (University of Phoenix). References Problem Gambling Institute of Ontario. (2013). Retrieved from http://www.problemgambling.ca/EN/ResourcesForProfessionals/Pages/DataCollecti on.as px Trochim, W. M. K. (2006). Levels of Measurement, Research Methods Knowledge Base, Retrieved May 12, 2008 fromhttp://www.socialresearchmethods.net/kb/measlevl.php University of Phoenix. (). Ballard Integrated Managed Services, Inc., Part I. Retrieved from University of Phoenix, QNT351-Quantitative Analysis for Business website.

Friday, September 13, 2019

The Alignment of Emerging Technologies with Businesses Research Paper

The Alignment of Emerging Technologies with Businesses - Research Paper Example The role of managers is clearly stated in the alignment process, citing various articles from journals on information technology. Â   Alignment is stated as a process which is supposed to be flexible in order to allow amendments to suit the changing business environment. Consumer needs are of utmost importance and are described as vital in the planning process. Other role players in the business enterprise are also given priority in the planning process. The time factor is also portrayed as very important for alignment in order for a business to reap maximum benefits from a business enterprise. Many businesses are facing the challenge of managing information in order to get maximum output. Managers have the obligation of ensuring information gathering, analysis and dissemination are successful in business. This forms the backbone of any enterprise. In order for a business to thrive, managers need to adopt the information technology that can assist them to achieve their goals. According to Paul A. Strassmann, "aligning information systems to corporate goals has emerged as the number one concern over the last five years in surveys of information systems executives". Aligning information technology with business is establishing a constructive connection between a business and tools of information technology in order to augment performance. Most of the consumers of industrial products prefer services which help sustain expenditure that is in line with their preferences. Consumers' preference is of utmost importance in the business industry. Businesses in a competitive market try to ensure that up-and-coming technologies are utilized before other competitors put them in to use. These are normally aimed at adding value to their product before any other player in the business field adapts to the new technology and that which increases production or sales volume. Many businesses tend to carry out market research in order to establish customers' needs. Most of the customers expect better products from their suppliers every day. It is therefore important that the management teams of various business enterprises ensure that they introduce commodities of a higher value each time in order to retain their consumers. An industry that is able to satisfy the needs of its customers builds confidence in them. Most businesses fail in alignment due to their ignorance of the roles of the information technology experts and business experts. As much as it is an information technology issue, the business aspect is of major concern. Without the business aspect, there exists no avenue for alignment. It is the business managers who decide when and why to venture in alignment. It is routine in most cases for managers to combine business experts with information technology technicians. This ensures that the business needs are catered for by business experts while the information technology field is left for the experts. ' Â  

Thursday, September 12, 2019

Artistic Appropriation, Copyright and Creativity Literature review

Artistic Appropriation, Copyright and Creativity - Literature review Example Collage is a type of appropriation. Different parts of copyrighted works are incorporated in a random manner to form a totally different and new work not previously existed. Aim This literature review aims to explore the different scholars’ views in the favor of the statement that modern scope of copyright restricts the culture of collage and visual arts appropriation as well as the views of scholars against this notion. Objectives 1. What is the concept of appropriation? 2. What is the modern interpretation of a copyright? 3. What is the impact of copyright on the creativity and advancement of artistic knowledge? 4. How practice of appropriation can survive in the technological age? 5. What are the alternative approaches to use copyrighted works without resorting to an infringement? 6. What works are appropriated and are considered enforceable in the courts of law? 7. Are there any theories for copyright and fair use? 8. Is there any case law available related to appropriatio n and copyrights? 9. Who are the authors in favor of the statement and against it? Literature Review Lankford (2011) explored the history of the practice of appropriating visual arts. He argued that this practice dates back to Greeks period who invented the technique of appropriation. ... The author further observed that as a result, the artist freely appropriated other works to form a collage work (Cohen, 2011; p.89). The modern copyright law has its roots in the Statute of Anne of 1710 that recognized author rights in a certain but limited manner (Pedley, 2005). Hampel (1992) argued in the favour of artist’s appropriation. He postulated that the appropriation does not deprive the copyright holders of their copyrights and any of their financial benefits. Therefore, Hampel (1992) required that they should be free to use the other artist’s works without seeking authorization or licensing. Furthermore, Meyers (2006) highlighted that the copyrights law discourages the artists to expand and innovate in their works. The author forcefully disagreed with the licensing and authorization requirements to initiate an appropriation of visual arts, which drags on the time frame for its completion. Davies (2010) an advocate of copyright law provides that the term copy right literally means the right to copy. He postulated that the appropriation of visual arts in the form of a collage work is a copyrightable subject matter as it is an expression in physical form instead of a mere idea that has no physical form for claiming intellectual property rights over it. He provided that when a work is applied for copyright registration, the Intellectual Property Office of United Kingdom examines the work in terms of its originality, degree of labour, skill or judgement exhibited by the work. Davies (2010) provided that the work has to be original and should not be similar to others copyrighted work otherwise it will become an infringement of other’s copyright. The

Wednesday, September 11, 2019

Feasibility business Assignment Example | Topics and Well Written Essays - 2500 words

Feasibility business - Assignment Example Presently this soft drinks corner is furnishing a mixture of wonderful local wines, coffees, and several soft drinks along with some foodstuff as well. The future plan is to offer unparalleled Swiss based beverages which include imported cheeses, chocolates, pastries, local and imported coffees, and some related fast food or snack items as well. The major aim is to offer the customers with highest quality services and products to keep them staying again and again. We believe that by getting crucial financial support through the sale within first two years, our cafà © will be able to capture 10-20% of the cafà © industry at Ashland Oregon. The project has estimated that it will enjoy a 37.3% profit for its investment by the end of April, 2014. Cafà © house is a business combination of beverages and foodstuff that is readily available and dished up promptly at sites. This is multi-billion dollar business which in turn keeps on progressing extremely fast around numerous international locations. A cafà © house or franchise is somewhat different from fast-food points as it is recognized from nominal service and by refreshment items simultaneously which may be presented immediately soon after placing the order. The drinking stuff in conjunction with related eatables are usually prepared in volume upfront plus preserved hot for its reuse. Numbers of cafà © houses or beverage outlets are sections of some reputable restaurants or franchises, while standard drinking and eating products are supplied to each venue through main sites. As compared to some other food businesses, the budget fundamentals to set up a cafà © house are comparatively compact in USA especially at locations consisting of low and medium earning community. M ostly eateries wherever people sit a while and enjoy by drinking some coffees, wines or eating some readily made foodstuff are also measured as

Tuesday, September 10, 2019

The Priority for Glenmeadie's Innovation Efforts Essay

The Priority for Glenmeadie's Innovation Efforts - Essay Example Marketing experts should be aware that the product is the thing that they’re selling, and innovation in this field is also necessary to build a customer base. The purpose of this essay is to explore how Glenmeadie can balance their innovation efforts between the product and new types of marketing in an effort to impress new customers and build a loyal customer fan base, by using the Ansoff and 8Ps frameworks to provide an illustration on how best to tackle the issues at hand. Glenmeadie The information provided by Nunes & Driggs (2006) paints an outline of Glenmeadie. As a Scotch whiskey distillery, Glenmeadie has won 7 gold medals in one season on a national and international scale, suggesting an upmarket taste and therefore suggesting a target market of whiskey connoisseurs. The marketing campaign led by Bob consists of international efforts to put on Tastemakers events in 25 cities, starting in New York. The aim is to spend $15,000 on each event, offering tastes of various whiskeys and bringing in efforts from an apprentice distiller and buyers from local distributors. Glenmeadie is also trying to give a more personal face to the brand, having interactive websites and creating loyalty card programs. ... Rayport, Stephen Dull and Joe Scafido. Scafiado, a member of the executive council at Dunkin’ brands, raises concerns about the fact that the front- and back-house innovations programs seem to be presented as separate enterprise. This is mainly because they seem to have separate functions in marketing, with product development being considered part of back-room company enterprises and marketing focusing on customer involvement and sales. However, this is a limited perspective on the matter. At Dunkin’ brands, Scafiado brought together the culinary team and the operating specialists into one department, meaning that any culinary development is being innovated simultaneously with efforts on how to present this to the company. Herman, who is president of Lebanon, agrees that Glenmeadie should be focusing efforts on product excellence as well as drawing customers in with these innovative marketing campaigns. After all, it is the product that is being sold, not the marketing scheme. Rayport, founder and chairman of Marketspace, sees things differently. Although Glenmeadie has reported some stress on research and development budgets, Rayport suggests that this can only be a positive thing, even for Ellis, the distiller. Rayport even goes as far to suggest that Ellis’ argument against expansion in marketing efforts is a paradox, as Ellis cannot have the freedom to create and innovate in the distillery without an expanded market and expanded profits. Dull, vice president of strategy at Greensboro, sees things a little differently. Dull suggests that Glenmeadie is a luxury product, as a whiskey, and therefore the aims of the company to branch into mass-marketing are a mistake. Dull suggests that there hasn’t been much of an

Monday, September 9, 2019

Risk Assessment. The business of Tesco Essay Example | Topics and Well Written Essays - 1750 words

Risk Assessment. The business of Tesco - Essay Example Tesco has its retail stores spread over 14 countries all over the world and also holds the leading market share in the retail markets of UK. The primary products of Tesco include the retail grocery items and other retails consumer products that are being sold through its departmental stores, supermarkets and the retail chains. The economic liberalization policies adopted by the policy makers have resulted in the increase in the number of players in the retail grocery markets of UK and in other countries. In order to attain sustainability of business, Tesco has diversified its product portfolio with the activities of retailing of clothes, electronic items, music DVDs, books , financial services, etc (Tesco 1). Vulnerability to risks The business of Tesco which is spread in several countries all over the world is vulnerable to several risks. A list of risks to which the business of Tesco is vulnerable has been given in tabular form below. Sl. No. Risk 1 Interest Rate Risk 2 Foreign Cur rency Risk 3 Liquidity risk 4 Credit Risk 5 Insurance Risk The two major risks to which the business of Tesco is most vulnerable are the interest rate risk and the foreign currency risk (Frank 174). Due to the increase in interest rates as an outcome of the monetary policy, the interest payout in the form of debt liabilities are likely to increase (Weston 24). This would result in increased cash outflows which reduce the net income of the group and also lesser repayment of debt and liabilities. This is risky for Tesco as they would continue to have higher proportions of debt with respect to the equity (Tesco 1). The foreign currency risk is the uncertainty that Tesco faces due to the fluctuation of currencies in the local markets. As a result of the depreciation of the local currency, the currency conversion rates between the local currency and Pound Sterling would be affected (Cowan 96). This poses the risk to Tesco as foreign currency fluctuation would result in reduction of reven ue earnings of the group and the volume of profits repatriated to the home country would also decrease (Whaley 226). Probability The probability of the two risks, namely the interest rate risk and the foreign currency risk have been explained as follows based on the information available from the annual reports of Tesco and the events that have occurred in the last financial year. The interest rate risk poses uncertainty to Tesco as the company is subject to fluctuation of interest rates by the central banks in several countries (Sullivan and Sheffrin 172). As per the information available from the annual reports of Tesco, it has been observed that the company had to bear the cost of increase in the interest rates implemented by the central banks. As monetary policies and in order to control the inflation rates in the economy, the increase in the interest rates has been implemented by the central banks in many countries where Tesco runs its operations (Brown 341). Thus the cost of d ebt incurred by the company has increased (Handlechner 36). The probability for the fluctuation of interest rates has been assumed to be 60% looking at the trend of impacts on the financial parameters of Tesco’s performance. It is highly probable that the foreign currency conversion rates are further going to fluctuate as the economies are in the mode of restructuring after the occurrence of the global financial crisis (Hennessy and Zechner 271). The uncertainty in the foreign currency conversion is likely to have a cascading effect on financial performance of Tesco. The cost of finance obtained by Tesco in the local mark

Sunday, September 8, 2019

Health Care Costs Assignment Example | Topics and Well Written Essays - 250 words

Health Care Costs - Assignment Example Physicians will benefit from the experience if they focus on a medical specialty that will lower the costs and improve health care quality with better patient outcomes (Porter & Teisberg, 2004). Health care reforms are expected to add 32 million people to those who are already covered and this will put new pressures on the system (Kovner & Knickman, 2011). There are ways to reduce costs like putting caps on prices and taxation of hospital income. Recommendation – one measure is tort reform (Brill, 2013) by re-inserting the â€Å"safe harbor† provision. This defense against medical malpractice lawsuits will address most of the costs involved in health care delivery by doing away with unnecessary procedures, tests, and treatments which are costly and being ordered by doctors just to be on the safe side. Feasibility – a â€Å"safe harbor† provision is viable because doctors will not be accused of medical negligence. If standards of care and treatment comply with benchmarks in medical practice and considered adequate, doctors will not charge so much or order so many tests. Hindrance – a barrier to this solution is political partisanship and strong political lobby. The medical-health care industry complex spent about $5.36 billion which is three times what is spent by the military-industrial complex for lobbying Washington so there is strong resistance. Address the central issue – implementing tort reforms will remove a major incentive for doctors to practice defensive medical practice by ordering so many unnecessary laboratory tests. This is one of the main cost drivers in health care and so tort reforms will encourage doctors to be more prudent; taxation will just make hospitals increase their billing to make up for the tax. If a cap is put on prices, it will not work either because quality might suffer as a result. Brill, S. (2013, February 20). Bitter pill: Why medical bills are killing us. Time Magazine. Retrieved